Mahan Tavakoli

In a recent conversation with the managing partner of a major law firm, we got onto a question I hear often: if firms are already using AI responsibly, how much does the business itself really need to change? His firm is already using it. They have guardrails around it and are thinking carefully about where

AI may not eliminate universities, banks, retailers, or consulting firms. But that doesn’t mean today’s organizations will continue capturing the value. What unbundling in higher education can teach leaders about improving versus rethinking their organizations.

What fascinated me wasn’t just the technology. It was what Waymo made me rethink about AI, organizational design, and how organizations make decisions and work. Last summer in Orlando, my wife, our two daughters, and I took our first ride in a Waymo. For the first couple of minutes, I couldn’t stop watching. Every turn.